jilibe Privacy Policy

This Privacy Policy ("Policy") describes how jilibe ("jilibe", "we", "us", "our") collects, processes, stores, and protects the personal information of users ("you", "Player", "User") who access or use the jilibe website at https://jilibe.net and all associated services, features, and content (collectively, the "Platform").

jilibe is committed to protecting the privacy and personal data of all players, particularly those based in the Philippines. This Policy is drafted in compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines.

By registering an account on jilibe, accessing the Platform, or otherwise providing us with your personal information, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

This Policy should be read together with our Terms & Conditions and Responsible Gaming Policy, which together form the complete agreement governing your use of jilibe.

For the purposes of the Data Privacy Act of 2012 and this Policy, the data controller responsible for your personal information is jilibe, operating the Platform at https://jilibe.net, with its principal place of business in Metro Manila, Philippines.

jilibe has designated a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable data protection laws. You may contact our DPO at any time using the contact details provided in Section 13 of this Policy.

jilibe collects the following categories of personal data from players and Platform visitors:

2.1 Identity & Contact Information

• Full legal name
• Date of birth (to verify the 21+ age requirement)
• Email address
• Mobile number
• Residential address (city, province, region within the Philippines)
• Nationality

2.2 Identity Verification (KYC) Documents

• Government-issued photo ID (e.g., Philippine passport, PhilSys National ID, SSS ID, UMID, driver's license, PRC ID, voter's ID)
• Proof of address (e.g., utility bill, bank statement)
• Proof of payment method ownership where required
• Selfie or live photo for identity confirmation

2.3 Financial Information

• GCash or Maya (PayMaya) account reference (masked)
• Bank account details for withdrawal processing (bank name, account holder name — no full account numbers stored in plain text)
• Transaction history (deposits, withdrawals, game wagers)

2.4 Gaming Activity Data

• Game session logs (games played, duration, bet amounts, outcomes)
• Bonus and promotion usage history
• Responsible gaming tool usage (deposit limits set, self-exclusion requests)

2.5 Technical & Device Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Cookie identifiers and session tokens
• Platform access logs and timestamps

2.6 Communications Data

• Records of communications with jilibe customer support
• Feedback, survey responses, and complaint records

jilibe collects personal data through the following means:

jilibe processes your personal data for the following purposes:

jilibe will not use your personal data for any purpose incompatible with those listed above without first obtaining your explicit consent.

Under the Data Privacy Act of 2012, jilibe processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to fulfill our obligations under the jilibe Terms & Conditions, including account management, payment processing, and game delivery.
• Legal Obligation: Processing required to comply with applicable Philippine laws, including KYC, anti-money laundering, and PAGCOR regulatory requirements.
• Legitimate Interests: Processing necessary for fraud prevention, platform security, and responsible gaming monitoring, where such interests are not overridden by your rights and freedoms.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit, informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

jilibe does not sell, rent, or trade your personal data to third parties. We may share your data only in the following limited circumstances:

6.1 Service Providers

We engage trusted third-party service providers who process data on our behalf under strict data processing agreements. These include payment processors (GCash, Maya, Philippine banks), identity verification providers, game software suppliers, and IT infrastructure providers. All service providers are contractually bound to process your data only as instructed by jilibe and in compliance with applicable law.

6.2 Regulatory & Law Enforcement Authorities

jilibe may disclose personal data to the National Privacy Commission, PAGCOR, the Anti-Money Laundering Council (AMLC), or other Philippine government authorities where required by law, court order, or regulatory directive.

6.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of jilibe's business, your personal data may be transferred to the acquiring entity, subject to equivalent data protection obligations. You will be notified of any such transfer in advance where practicable.

6.4 With Your Consent

We may share your data with other parties where you have given explicit prior consent to such sharing.

jilibe retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

Upon expiry of the applicable retention period, jilibe will securely delete or anonymize your personal data in accordance with our internal data disposal procedures.

jilibe implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security measures include:

• Encryption: All data transmitted between your device and the jilibe Platform is encrypted using industry-standard TLS (Transport Layer Security) protocols. Sensitive data at rest is encrypted using AES-256 or equivalent standards.
• Access Controls: Access to personal data is restricted to authorized jilibe personnel on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations.
• Two-Factor Authentication: jilibe supports two-factor authentication (2FA) for player accounts to provide an additional layer of login security.
• Regular Security Audits: Our systems and processes are subject to periodic internal and independent security reviews and penetration testing.
• Incident Response: jilibe maintains a data breach response plan. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the National Privacy Commission and affected players within the timeframes required by the Data Privacy Act.

While jilibe takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately at [email protected] if you suspect unauthorized access to your account.

jilibe uses cookies and similar tracking technologies to operate the Platform, remember your preferences, analyze usage patterns, and improve your experience. The following types of cookies may be used:

You can manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies may affect the functionality of the jilibe Platform. For more information on managing cookies in popular browsers used in the Philippines, refer to the help documentation of your browser of choice.

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jilibe. To exercise any of these rights, contact our Data Protection Officer at [email protected]. We will respond to all verified requests within 30 calendar days.

The jilibe Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gambling regulations. jilibe does not knowingly collect personal data from persons under the age of 21.

If jilibe becomes aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the personal data in question, and return any deposits made, subject to verification. If you believe a minor has registered on jilibe, please notify us immediately at [email protected].

jilibe reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When material changes are made, we will update the "Effective Date" at the top of this page and notify registered players via email or in-platform notification where practicable.

We encourage you to review this Privacy Policy periodically. Your continued use of the jilibe Platform following the posting of an updated Policy constitutes your acceptance of the changes. If you do not agree with any changes, you should cease using the Platform and may request account closure in accordance with our Terms & Conditions.

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by jilibe, please contact us using the details below: